Free shipping Australia-wide
Secure checkout — card, Apple Pay & Google Pay
Easy returns
Buy 2 & save 10%
How long does delivery take?
Most orders arrive within 7–13 days. This includes 1–3 business days to prepare and quality-check your order, plus tracked shipping. You'll receive a tracking link by email as soon as your order ships.
Do you ship Australia-wide, and what does shipping cost?
Yes — we ship Australia-wide with tracking on every order, and standard shipping is completely free.
How do I track my order?
As soon as your order ships, we email you a tracking link — and you can track your order anytime on our Track Order page.
What is your returns and refund policy?
If an item is faulty, not as described or not fit for purpose, you're entitled to a refund, replacement or repair under the Australian Consumer Law. If your order arrives damaged or incorrect, email us within 7 days at support@rileybelle.com with a photo — we'll arrange a refund or replacement, no return needed. If you simply change your mind, you can request an exchange or store credit within 14 days of delivery, provided the item is unworn, unwashed and with tags attached.
How do I choose the right size?
Each product page includes a size guide. If you're between sizes or unsure, email us at support@rileybelle.com and we'll help you find the right fit.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay and Shop Pay.
Can I change or cancel my order?
If you need to change or cancel your order, please email us as soon as possible at support@rileybelle.com. We prepare orders quickly, so we can only make changes before your order ships.
How do I contact you?
Email us at support@rileybelle.com. Our customer service is available Monday–Friday, 9:00am–5:00pm (AEST), and we reply within 24 hours.
